Just when you thought all the news for back-of-the-plane flyers was bad, United Airlines has announced that starting in February, there’ll be free snacks in coach.
Not the meals that once there were, but at least a little something to look forward to. It’s part of United’s “sorry” for the rocky times since its troubled merger with Continental; New CEO Oscar Muniz promised a focus on customer service, and here it is…
The change applies to flights that don’t already have free food or snacks, which means mostly United’s domestic route network. Before 9:45 am, the snack will be a caramel-filled waffle, a Dutch-style item called a ‘stroopwafel.’ After that, the offered items include pretzel sticks, Cajun corn sticks and an Asian-style mix of crackers and wasabi peas.
True, it’s not much…but seeing something return after these years, well…