The once-familiar paper folder that held paper airline tickets (remember them?) and has more recently served to hold boarding passes will soon be only a memory as Southwest Airlines stops using them.
Southwest was the last holdout among major U.S. airlines; the others stopped several years ago as paper tickets gave way to online reservations and paper boarding passes turned electronic.
The airline says it’s taking the step to be greener and eliminate waste—but the cost of 22 million unneeded jackets each year must have weighed in the calculation as well.
