Airbnb has agreed to provide more and clearer information about lodging rented through its services, bringing it into compliance with guidelines posted a year ago by the European Commission, which is the executive arm of the European Union.
One key feature is that on the first page to show prices, the full final price including any required fees and taxes will be the first item shown. Listings, at least in Europe, will now include whether the host is an individual or a business, there will be a button link to Airbnb’s online dispute reservation center.
There are also changes in Airbnb’s terms of service and business practices. The site will now carry a notice acknowledging that customers can file suits against Airbnb in their country of residence, and can sue hosts directly in cases involving personal harm or damages. Significantly, the legal warning that Airbnb can change its rules and practices at any time will now include a notice that if the renter does not agree with a change, the booking can be canceled without penalty.
