United Airlines is adding Braille signage to its seat markers, lavatories and more in a move that seems like it should have happened long ago, but turns out to be complicated by government regulations.
The signage has been added to 12 planes so far, and will be rolled out to the entire fleet whenever cabins are upgraded or go in for maintenance, with a goal of having the whole job done by the end of 2026. It’s not the first to add signage, but it is the first to commit to signing the entire fleet.
United spokespeople acknowledged that it is a small step, but an important one as accessibility becomes a bigger issue in air travel. United says it started the program based on passenger feedback, but can’t move as quickly as some might expect because “Every time we make a change this has to go through an FAA approval because it’s an aircraft part.”
