March 21, 2024

Not a Paperless (Travel) Society yet

Yesterday, I spent an hour sitting in a rental car at the Atlanta airport car rental center, unable to leave the airport and unable to return to the rental counter to solve the problem I was facing. The problem? The rental agent had forgotten to include the actual rental contract in the handful of papers I got, and I didn’t notice that as the agent directed me to follow the signs and leave. On the far side of the garage, at an exit booth, I was told I couldn’t leave. Or go back to the right…

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Not a Paperless (Travel) Society yet

Yesterday, I spent an hour sitting in a rental car at the Atlanta airport car rental center, unable to leave the airport and unable to return to the rental counter to solve the problem I was facing. The problem? The rental agent had forgotten to include the actual rental contract in the handful of papers I got, and I didn’t notice that as the agent directed me to follow the signs and leave. On the far side of the garage, at an exit booth, I was told I couldn’t leave. Or go back to the right…

Read More