Yet another survey from The Telegraph (UK) reckons that Hotels in the UK have the worst service in Europe.
True or False ?
Finland has the best service the survey found.
But, if you read the figures, the worst performing City is London.
But as we all know – London is not the UK. Its not Scotland, Wales or Northern Ireland.
In fact the City with the best score – Sheffield England – did better than Finland !
It may be that London plays to a captive audience and no longer needs to try hard to attract customers. It may be that 75% of its hotel staff are from Eastern Europe with poor English language skills.
But as the survey shows – if you want the best service – move away from the Capital City.
Which is true of many countries.
Survey shows if you want the best hotel service in the UK – stay outside London !
I’m curious also what would have happened with more hotel detail. We generally don’t stay in the big hotels; we look for the local ones, especially ones that cater to lower-budget families traveling, sometimes in their own countries…and I can’t say we’ve had any complaints to write home about in France, Germany, Spain, Portugal, Switzerland, Norway…nor England, where we had two pleasant experiences with a small and a tiny hotel.
In fact, our only service complaint was with an “airport” hotel (quotes because it was a 30-minute ride over the mountain into the next province) that had terrible food and nearly no staff.
As a rule I do just what you say — avoid the big cities except for those attractions I feel important to see, and stay in smaller cities and towns. It makes for a more relaxed vacation.
I have to say my experience with hotels in London has been the opposite — that they are quite good, although expensive.