If GoogleGlass didn't make it big in the consumer market, the idea of smart glasses is making a big difference in a different market, helping blind travelers move freely through airports.
Subscribers to the service, provided by Aira of San Diego, wear an eyeglass-like device fitted with cameras; using a tap or a voice command connects them to remote agents who can read signs to them, describe pathways and help them move independently to their destinations, rather than needing a wheelchair and attendant.
The service is commercial and charges on a per-minute bases, but a growing number of airports are picking up the cost when used in terminals. Among them are Houston's two airports, Minneapolis-St. Paul, SeaTac, and Spokane International.
Former Top Chef contestant Christine Ha, who is an advisor to Aira, says that “Many, but not all, airport employees are well trained to help people with vision impairments, but I like to be independent and find that Aira agents can pull up airport maps and serve as a virtual concierge, talking in my ear and describing what’s around.”
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