Tagged With "airline complaints"
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Re: Just how much tax is in your ticket?
My recent, free Air France ticket - LA to Paris to Barcelona and then Venice to Paris to LA the tax was $577.97.
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Re: Just how much tax is in your ticket?
Originally Posted by Ron B.: My recent, free Air France ticket - LA to Paris to Barcelona and then Venice to Paris to LA the tax was $577.97. That's a lot of travel, Ron, but it certainly makes one relook at the definition of "free".
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Re: Crowded Sky: Boeing finds more room overhead
I was aware that Boeing was working on this idea and it sounds like a real winner. A carry-on bag is almost a necessity for people who fly. Boeing deserves full credit and thanks from consumers for this innovation.
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Re: Crowded Sky: Boeing finds more room overhead
The Dreamliner has a lot of overhead space compared to the planes I'v flown, so this will even be better!
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Re: Airbus celebrates 10,000 planes
That's quite a landmark! Congratulations to Airbus for contributing to our collective travel experiences.
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Re: Now an airline charge for NOT flying!
Sadly it seems that the only thing limiting some airlines from charging another fee is their imagination. However, I have faith that they will think out of the box and try to suck more from their passengers.
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Re: Now an airline charge for NOT flying!
If you do call the airline to cancel your return ticket you get no refund. They will probably sell your seat for more than your two-way ticket cost. If you try to reschedule your return for another day they will charge full price with no discount for being polite and doing the right thing. So you just walk away and find another airline. The Philosophy of W.C. Fields. "Never give a sucker an even break"
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Re: Flights to Cuba: lots of planes, not so many passengers
Many returning tourists will be telling their American friends that life in a third world country - like Cuba - is worse than just having only one flavour of Ice Cream.
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Re: Post-Merger AA Route Changes at DCA, LGA
Virign America will bee getting some of AA's slots at LGA - That is a net plus in my book!
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Re: Southwest Pulling Out of Smaller Cities
Originally Posted by Travel Rob: I wanted to link to our story on Allegiant ,which is in part expanding because of Southwest eliminating these smaller city routes. https://www.travelgumbo.com/blo...tes-in-the-northeast
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Re: AA "new tail" wins in close employee vote
Heavy sigh. Good taste seems always to be a minority attribute. I may be forced to rethink my frequent flyer situation, unless they opt to promote the minority to lifetime business class. It seems only fair.
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Re: Please Don't Squeeze the Passengers: Airbus
If this standard were adopted, it might be the single greatest improvement in quality of travel in economy class. 17 inches is alright if no one is beside you, a rarity today. On an Transocean flight, it make sleeping very difficult indeed. I'm glad to see Airbus take this proconsumer stand.
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Re: Please Don't Squeeze the Passengers: Airbus
Airbus has taken a major step in passenger comfort with the introduction of the new Airbus 380, their new double-deck airliner. Just as a large cruise ship will sail choppy seas in much greater comfort due to its size and sophistication, the new 380 is so much more smooth, quiet and comfortable up in the skies. Sure seat sizes and configuration will vary between operators but certainly the overall 'environment experience' is so much nicer
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Re: Please Don't Squeeze the Passengers: Airbus
Interesting point, Mac. Large planes with bright decor somehow seem to me roomier, even if the seat is the same size. I think there's a balance between physical comfort and "feel" that airlines may not always recognize. On the other hand, I've been on 777s that had so little division of space that my mental image was sitting in a huge concert hall...and felt a bit uncomfortable from that!
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Re: Please Don't Squeeze the Passengers: Airbus
I've never flown an A380, Mac. They still haven't caught on in North America, where Boeing clearly dominates the market. One thing that I've wonder about is with all those people to board (somewhere over 500), is the process of getting on and off the plane very slow or have they figured out how to make this move along with reasonable efficiency?
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Re: Please Don't Squeeze the Passengers: Airbus
It seems as if the terminals that they use have many more access ramps (fingers) to spread the loading and unloading, plus, of course, the terminal also needs to have sufficient immigration desks and baggage facilities. So far our experiences have been good but I can imagine just how it could foul up!
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Re: AA Plans to Squeeeeeze More Seats into 737s and MD80s
Everyone was right the other day when they suspected that BA was charging for the seat in the restroom. BA finds new Revenue Stream ?
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Re: Airline Seats Shrink While Passengers Expand
Anyone who has flown for awhile knows sitting room is getting smaller and smaller. Seats are narrower and you have less legroom.
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Re: The World's Best Airlines
Grouchy, I thought you had a magic carpet and didn't need to bother with such trivialities as plane flights
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Re: Fast Start for New Inflight Device Rules
This is ironic. Electronic devices which, themselves, become rapidly obsolete are making videos about them obsolete simply by the popularity of the devices.
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Re: United's Award Chart: Premium Award Cost Goes UP
I've seen a lot of "award creep" in my days, and I think there's more to come. A "mile" is worth less and less all the time. It's clear that airline miles aren't worth banking for any period of time. Use them when it's logical to do so. They likely will be worth less in the near future. Thanks for the link, PHeymont.
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Re: United's Award Chart: Premium Award Cost Goes UP
Not sure I agree with the "burn 'em" philosophy. At the premium class end, there's certainly been a lot of creep, but not so much in coach, which is more price-sensitive, even for awards. True, summer awards to Europe have generally gone from 50K to 60K, but on the other hand, off-season at American went DOWN to 40K--and with the flexibility of taking one-way awards and combining them in interesting ways...it's actually a better situation. Also, there are some card-linked sales on flight...
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Re: United's Award Chart: Premium Award Cost Goes UP
I think you'll find reward trips from the Western USA are harder to get for European travel than from the East coast. But if your schedule is flexible, you could be lucky.
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Re: United's Award Chart: Premium Award Cost Goes UP
I think for premium travel,it makes sense. It has always surprised me that premium travel is so much cheaper from a frequent flier perspective (2:1) vs economy than when you actually buy the ticket. Just as a side note, aeroplan has recently reduced miles required on some of their reward charts as well.
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Re: United's Award Chart: Premium Award Cost Goes UP
John's point about the ratio between the two tiers is interesting (we looked at that a little in a forum post this week on value of miles). My guess--and it's just that--is that the same kind of yield-management used to set prices has taken a look at this and is carefully balancing loyalty vs. burn... I can't really compare East vs West availability personally; my school schedules have defined when I can travel well enough that I'm able to start hunting tickets 330 days out, when the...
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Re: Thanksgiving Flyers: More than 25 Million!
Sadly, I'll be one of the throng. My least favorite time of the year to travel, but the most fun weekend of the year to be with family. Makes it all worthwhile All it will take is a bad snowstorm somewhere and things will really come undone. Expect all flights to be completely full, so good luck rescheduling. There's probably more people flying over the Christmas and New Year period, but this travel is spread out over 2 weeks, rather than just 4-5 days.
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Re: Up, Up and Away: Airline miles cards with big bonuses
I LOVE my airline credit card, but it's great to have all this information in one place to see if I could do better. Probably not without some whopping fees, but whopping bonuses, too. Thank you sir, for showing us all these choices!
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Re: Up, Up and Away: Airline miles cards with big bonuses
I have a Delta American Express Platinum card that has served us well. The fee is higher than the gold card, but we can check two bags free, priority boarding, and a free companion pass yearly. We fly two or three times a year and the value of the waived baggage fee and the companion pass far exceed the $150 annual fee. The card also accrues one mile for each dollar spent and lately has offered cash back incentives. For example: spend $15 at Panera's using the card and receive $5 credit on...
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Re: New 'airline' charges more for carry-on than check-in
$92 for a carry-on bag is an excellent way to ensure you will never be more than a very small airline.
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Re: The search for the right-sized airplane
I believe that's the best summary of modern jet development I've ever read. Interesting and fun, thanks!
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Re: Air Miles vs Low Fare Airline
We flew Norwegian in May, Orlando-Oslo and were really impressed. The 787 made such a difference and we arrived feeling fresh. The moister air, bigger windows and lighting made a world of difference in how we felt post trip. We brought a decent sized carry-on and personal bag each for free too. As far other extra fees, we didn't pay any. They charge for food or drinks, but we just bought those at the airport. And I think they also charge for blankets, but we brought jackets to cover with and...
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Re: Air Miles vs Low Fare Airline
This is sounding very promising, Rob. I can think of no reason to pay more money to pay with miles than for a ticket on Norwegian. I have enough miles to go around the world and only the first leg (or last, depending) is more expensive using miles. It makes no sense. So you were able to carry on your main bag plus a smaller one? I'm speaking of the limits for discounted coach tickets (aka "steerage").
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Re: Air Miles vs Low Fare Airline
Amazing the way these calculations work out. We're going to England next spring, using American Airlines points. The flight selection offered us flights on British Airways and American. The AA flights cost the points plus government fees. The BA flights cost the points plus the government fees, plus enough surcharges to make a $1000+ difference. If I only had the BA flights, I'd certainly rather find a low-cost carrier! It will be interesting to see what happens in the coming year as Aer...
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Re: Air Miles vs Low Fare Airline
The carry-on limits are posted on the site. Still we were a little worried but there were no problems. We each took a carry-on and a personal bag on for free. A note that my same carry-on was too big for Air China so Norwegian had decent limits.
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Re: Air Miles vs Low Fare Airline
The website states the limits for a carry-on bag are (approximately, stated in cm) 21 x 16 x 9 inches, and 10 kilos/22 pounds. Plus a "small" item that fits comfortably under the seat. Were your bags within these guidelines, Rob?
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Re: Air Miles vs Low Fare Airline
I think that's very similar to American Airlines carry-on allowance. A lot better than EasyJets etc. Whether my bag was over, I can't say. My original bag was lost by Megabus, if you can believe it, so I had a different bag and clothes than what I was planning on The thing about the 787 is there's actually room for the carry-on. in the overhead.
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Re: Air Miles vs Low Fare Airline
I've checked my bag for years but it sounds like in this case it'd be worthwhile to pack light and carry it on. My usual, without trying, is about 13 kilos, so 10 isn't a huge stretch. Sounding like an interesting possibility.
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Re: Banksy Opens up a Bemusement Park in England
"Disney has refused to comment on notorious street artist Banksy's latest work of art - a seaside theme park called 'Dismaland' that skewers the Happiest Place on Earth...The silence from Disney is strange, considering the company's history of fiercely defending it's copyright of Mickey's image. In 2012, the company filed a complaint against the EDM artist Deadmau5, who performs wearing a Mickey-esque face mask." More: http://www.dailymail.co.uk/new...Mouse-like-ears.html
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Re: Air Miles vs Low Fare Airline
I was just reading a Chris Elliott piece on when people get so fed up with air travel they stop flying altogether. He interviewed a man who owned a travel company, Spencer Carlson and the positive airline example he gave was Norwegian. So it seems like my good experience is the norm with them. Here is this link: http://www.seattletimes.com/li...-to-take-it-anymore/
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Re: Air Miles vs Low Fare Airline
I can live indefinitely with 2 sets of clothes, 1 to wear & 1 to wash, 1 extra pair of shoes, all in a day pack. I wouldn't necessarily WANT to do it, but I could, rather than stop flying if, say, the airlines reduced baggage limits to 10 pounds altogether. It's the same old story, I figure, if for any reason, you can't or won't travel (time, money, fed up, whatever), you just don't want to enough. One excuse is as good as another. Good to hear about Norwegian. I repeated the exercise...
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Re: Air Miles vs Low Fare Airline
Continuing my search for an economical way to use my miles and avoid absurd fees, I tried a combination of 2 one-way flights, one with miles, one on Norwegian. One way on Norwegian is as low as $286. If I avoid using BA with points, flights on AA to Paris are 20,000 miles (before May 15th) plus a $5 fee (excellent!) but with a stupid schedule, 3 flights and 2 days to get there. And 1 possibility available. All the rest are BA flights, $326 in fees + 20,000 miles. Next thought, why is AA...
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Re: Air Miles vs Low Fare Airline
The AA-BA mashup is tricky, yes, but not as devious as it may seem. Between New York and Paris, for instance, AA has only two non-stops a day; BA has a half-dozen (or more, including Open Skies). And, BA has many seats LON-PAR, so availability is greater. A similar situation exists on this side of the ocean, where BA feeds many AA domestic flights. It's sometimes possible to get around better if you don't mind one stop...we've used AA to Madrid paired with Iberia to Paris (Iberia's charges...
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Re: Air Miles vs Low Fare Airline
Call it whatever you like, but I seem to have missed your point. But, no matter, MY point was simply that I see no excuse for charging astonishingly different prices for the same product, transportation from point A to point B, on partner airlines ostensibly selling the same thing.
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Re: Is it time to regulate airplane seats? Chris Elliott thinks so!
I'm not sure if "mandating" certain seat sizes would do anything but raise prices, but it might be nice if they introduced a simple grading system. "A" for business/first class, "F" for the sardine can seating in the most cramped airlines. If I was less than 5 ft tall and weighed less than 100 lbs the current seating system would work fine for me. For most folks it's much too crowded, especially on long flights. All the worse if you have to have your bag under the seat in front of you. Let's...
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Re: Is it time to regulate airplane seats? Chris Elliott thinks so!
I'm not sure it's the case that mandating a decent space would raise fares...in the past, we've certainly seen that fares have a resistance point, and airlines have backed down from increases at times. Also worth noting that fares seem largely based on competition rather than actual expense involved; that's why it's often cheaper to fly NY to LA than NY to Kansas City! And, as Chris Elliott points out, having people fighting over seat space has led to expensive consequences, too...
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Re: Is it time to regulate airplane seats? Chris Elliott thinks so!
The trouble with a mandate is that it has deadlines and airlines who fly to the US would have to go through an expensive seat replacement program. That cost is one we share, or that puts the airlines in the red and in jeopardy. Makes sense to pressure them to improve, but that's just my opinion. But I do like the idea of "grading" seats. Helps me know what I'm buying. For example, Canadian airlines definitely have larger seats that American carriers. I'll preferentially fly Air Canada to...
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Re: Is it time to regulate airplane seats? Chris Elliott thinks so!
This debate seems to accept that the profit margins of Trans-Atlantic Flights are squeezed by costs outside the carriers control. The only solution they have is squeeze more seats in to control income. Last month I paid £759 ($1245) for 1 seat UK to Philadelphia - Return - with an American Airline. 7 hours in the sky. Each way. My £759 will also get me a flight to the Caribbean from the UK. 10 hours in the sky. 14 nights in a hotel. Food and drink included. And flight back. The Caribbean...
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Re: Why tickets stay high while fuel prices drop
I think I'm seeing better ticket prices than I have for several years now, so I'm not sure if this is completely true. But it could just represent a biased sampling (Canada, more than US flights).