Chicago Tribune

United testing revamped boarding areas…and scents.

Gotcha on that last one. Yes, United’s plan to re-invent boarding areas includes a signature scent that you’ll get a whiff of as you approach the plane!   On a more down-to-earth basis, the new areas being built at several Chicago O’Hare gates,…

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WiFi in the air spreads on regional jets

The networks of regional flights that connect the major airline hubs to smaller cities are getting wired…or rather, wirelessed. Delta has already added some, United recently announced plans, and yesterday, American put in its bid, announcing that…

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Ouch! Airline Satisfaction barely ahead of taxes!

Airlines barely beat out the IRS to avoid the bottom spot in customer satisfaction last year, according to this report from the Chicago Tribune . Even top-rated JetBlue and Southwest slipped in their rankings. Surprising to some, American/USAir…

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WiFi in the air spreads on regional jets

The networks of regional flights that connect the major airline hubs to smaller cities are getting wired…or rather, wirelessed. Delta has already added some, United recently announced plans, and yesterday, American put in its bid, announcing that…

Read More