TSA adds Facebook to customer outreach
July 8, 2016
TSA may keep you waiting in line, but they’ve got fast answers for you on line with Facebook Messenger and Twitter channels.
TSA may keep you waiting in line, but they’ve got fast answers for you on line with Facebook Messenger and Twitter channels.
A few weeks ago, United Airlines seemed poised to make some big changes, with a new CEO on-board, Oscar Munoz, from rail giant CSX. Munoz acknowledged that United, one of the Big-3 legacy airlines, has struggled since its 2010 merger with Continental,…
Sheraton, one of the best-known hotel brands, and the core of the Starwood hotel empire, hasn’t had much respect lately; it’s been seen as a
What happens when something goes wrong after dealing with a travel company? If customer service won’t help, what is your next step? Below, I’ll suggest a way to start. I hope others will add their suggestions too. I’ve had a string of bad customer…
TSA may keep you waiting in line, but they’ve got fast answers for you on line with Facebook Messenger and Twitter channels.
A few weeks ago, United Airlines seemed poised to make some big changes, with a new CEO on-board, Oscar Munoz, from rail giant CSX. Munoz acknowledged that United, one of the Big-3 legacy airlines, has struggled since its 2010 merger with Continental,…
Sheraton, one of the best-known hotel brands, and the core of the Starwood hotel empire, hasn’t had much respect lately;
What happens when something goes wrong after dealing with a travel company? If customer service won’t help, what is your next step? Below, I’ll suggest a way to start. I hope others will add their suggestions too. I’ve had a string of bad customer…