Delta makes its 20-minute bag guarantee permanent
Delta’s guarantee that your bags will hit the conveyor belt in the terminal within 20 minutes of landing, announced as a test a few months
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Delta’s guarantee that your bags will hit the conveyor belt in the terminal within 20 minutes of landing, announced as a test a few months
Delta and Aeromexico, already alliance partners, are asking the two governments for antitrust immunity to form a joint venture allowing them to coordinate schedules, fares
If this customer service story had been made up by Alaska Airlines to embarrass West Coast rival and also codeshare partner Delta, it would have
After months of mostly bad news for loyalty-program members, as numbers of airlines reduced opportunities for accumulating points by flying, and some also raised the
Frontier Airlines, which has been transforming itself into an ultra low-fare carrier like Allegiant and Spirit, is also expanding its route system, and seems to be targeting Delta by opening new routes from Atlanta to cities Delta serves from…
Depending on your definition of art and commerce, this may be the find of the century or an ironic comment, but three pieces on display at Delta’s JFK terminal are certainly eye-catching. Commissioned to gain publicity for Delta’s announcement that…
Southwest, which already controlled 16 of the 20 gate spots at Love Field, Dallas’ second airport, has been approved to buy two more from United, in a move that could freeze Delta out altogether. The gate slots are highly prized because the…
U.S. airlines, which have usually pushed for “open skies” agreements that have let them expand into new markets previously closed except to the local domestic carriers, are now asking the Federal government to slow down, and perhaps renegotiate some of them.
Delta’s West Coast shuttle that links Los Angeles to San Francisco—Silicon Beach to Silicon Valley—is getting an upgrade with larger planes on most of its flights. Eight of the daily 15 flights will now be on Boeing 717s, with more seats,…
Weather can really scramble airline schedules, and this week was no exception with hundreds of flights cancelled or delayed, and thousands of passengers rebooked on other flights. But for two lucky Delta passengers enroute from Cleveland to New York,…
Delta’s guarantee that your bags will hit the conveyor belt in the terminal within 20 minutes of landing, announced as
Delta and Aeromexico, already alliance partners, are asking the two governments for antitrust immunity to form a joint venture allowing
If this customer service story had been made up by Alaska Airlines to embarrass West Coast rival and also codeshare
After months of mostly bad news for loyalty-program members, as numbers of airlines reduced opportunities for accumulating points by flying,
Frontier Airlines, which has been transforming itself into an ultra low-fare carrier like Allegiant and Spirit, is also expanding its route system, and seems to be targeting Delta by opening new routes from Atlanta to cities Delta serves from…
Depending on your definition of art and commerce, this may be the find of the century or an ironic comment, but three pieces on display at Delta’s JFK terminal are certainly eye-catching. Commissioned to gain publicity for Delta’s announcement that…
Southwest, which already controlled 16 of the 20 gate spots at Love Field, Dallas’ second airport, has been approved to buy two more from United, in a move that could freeze Delta out altogether. The gate slots are highly prized because the…
U.S. airlines, which have usually pushed for “open skies” agreements that have let them expand into new markets previously closed except to the local domestic carriers, are now asking the Federal government to slow down, and perhaps renegotiate some of them.
Delta’s West Coast shuttle that links Los Angeles to San Francisco—Silicon Beach to Silicon Valley—is getting an upgrade with larger planes on most of its flights. Eight of the daily 15 flights will now be on Boeing 717s, with more seats,…
Weather can really scramble airline schedules, and this week was no exception with hundreds of flights cancelled or delayed, and thousands of passengers rebooked on other flights. But for two lucky Delta passengers enroute from Cleveland to New York,…