Spirit

Spirit keeps the pressure on legacy carriers

Spirit strikes again…this time with more non-stops from Philadelphia The ultra-low-cost carrier is taking on JetBlue and American this time, with non-stops from Philadelphia to Fort Lauderdale and Detroit. The Spirit “bare-fare” services that it hopes will win it market share competing with the majors on high-density has already pushed all three of the big legacy carriers—Delta, United and American—into offering no-frills fares in competition. (For Gumbo’s coverage of that…

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Smaller airlines demand air (and ground) space

Laguardia taxiway, lined up for take-off: Is there room for more? Photo: Port Authority of NY&NJ A coalition of smaller airlines is stepping up pressure on the Department of Transportation to open up some landing and take-off ‘slots’ for them at New York’s crowded airports, dominated by the ‘Big 3’ legacy carriers. Alaska, Allegiant , Frontier, Spirit and Virgin America call themselves “new entrants” in the business and the area, and are…

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New trend? Some airlines end toll-free calls

Pay-to-talk may be coming soon to more reservation and customer-service centers   Frontier Airlines has announced the end of its toll-free customer service line, joining a number of airlines and other companies who’ve decided that the cost of…

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Not just passengers want free WiFi…ask Spirit!

Spirit, Frontier and Allegiant are U.S. ultra-low-cost carriers famous for wanting a nickel for everything they don’t charge a dime for—and they’re also among the very few U.S. carriers not offering WiFi.    If you’ve wondered why,…

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Airline ratings: Frontier is worst and latest

Frontier and Southwest planes pass each other at Seattle. Photo: Wikimedia / rsocol   In two different surveys recently released, Frontier takes the cake…sort of. On one, it was the airline garnering the most complaints; on the other (perhaps…

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Spirit keeps the pressure on legacy carriers

Spirit strikes again…this time with more non-stops from Philadelphia The ultra-low-cost carrier is taking on JetBlue and American this time, with non-stops from Philadelphia to Fort Lauderdale and Detroit. The Spirit “bare-fare” services that it hopes will win it market share competing with the majors on high-density has already pushed all three of the big legacy carriers—Delta, United and American—into offering no-frills fares in competition. (For Gumbo’s coverage of that…

Read More

Smaller airlines demand air (and ground) space

Laguardia taxiway, lined up for take-off: Is there room for more? Photo: Port Authority of NY&NJ A coalition of smaller airlines is stepping up pressure on the Department of Transportation to open up some landing and take-off ‘slots’ for them at New York’s crowded airports, dominated by the ‘Big 3’ legacy carriers. Alaska, Allegiant , Frontier, Spirit and Virgin America call themselves “new entrants” in the business and the area, and are…

Read More

New trend? Some airlines end toll-free calls

Pay-to-talk may be coming soon to more reservation and customer-service centers   Frontier Airlines has announced the end of its toll-free customer service line, joining a number of airlines and other companies who’ve decided that the cost of…

Read More

Not just passengers want free WiFi…ask Spirit!

Spirit, Frontier and Allegiant are U.S. ultra-low-cost carriers famous for wanting a nickel for everything they don’t charge a dime for—and they’re also among the very few U.S. carriers not offering WiFi.    If you’ve wondered why,…

Read More

Airline ratings: Frontier is worst and latest

Frontier and Southwest planes pass each other at Seattle. Photo: Wikimedia / rsocol   In two different surveys recently released, Frontier takes the cake…sort of. On one, it was the airline garnering the most complaints; on the other (perhaps…

Read More