United

OMG! United brings back the snacks in economy

Just when you thought all the news for back-of-the-plane flyers was bad, United Airlines has announced that starting in February, there’ll be free snacks in coach. Not the meals that once there were, but at least a little something to look forward to. It’s part of United’s “sorry” for the rocky times since its troubled merger with Continental; New CEO Oscar Muniz promised a focus on customer service, and here it is… The change applies to flights that don’t already have free food or snacks,…

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AAdvantage members, bite your nails: change is coming

After a couple of years in which both United and Delta have switched to frequent flier systems based on dollars spent on fares rather than miles flown, American could be joining the parade…but we’ll have to wait and see. American is planning changes…

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Is United floundering? You decide…

A few weeks ago, United Airlines seemed poised to make some big changes, with a new CEO on-board, Oscar Munoz, from rail giant CSX. Munoz acknowledged that United, one of the Big-3 legacy airlines, has struggled since its 2010 merger with Continental,…

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OMG! United brings back the snacks in economy

Just when you thought all the news for back-of-the-plane flyers was bad, United Airlines has announced that starting in February, there’ll be free snacks in coach. Not the meals that once there were, but at least a little something to look forward to. It’s part of United’s “sorry” for the rocky times since its troubled merger with Continental; New CEO Oscar Muniz promised a focus on customer service, and here it is… The change applies to flights that don’t already have free food or snacks,…

Read More

Is United floundering? You decide…

A few weeks ago, United Airlines seemed poised to make some big changes, with a new CEO on-board, Oscar Munoz, from rail giant CSX. Munoz acknowledged that United, one of the Big-3 legacy airlines, has struggled since its 2010 merger with Continental,…

Read More